Frequently Asked Questions (FAQs) – Star Havc International
At Star Havc International, we understand that our clients may have questions about our products, services, and global export process. To help you find quick answers, we’ve listed some of the most common queries below. If you don’t see your question here, feel free to contact us directly by phone, email, or inquiry form — our team will be happy to assist you.
We specialize in exporting industrial refrigeration and HVAC gases worldwide, including refrigerants for air conditioning, refrigeration, and heat pump systems.
We export refrigerant gases globally, serving clients across Asia, Europe, Africa, North America, South America, and the Middle East. No matter where you are located, our logistics network ensures safe and timely delivery.
Yes. We focus on supplying eco-friendly refrigerants with low Global Warming Potential (GWP) and zero ozone-depleting properties, helping our clients contribute to a cleaner environment.
Absolutely. All our refrigerants comply with global safety, quality, and environmental standards, ensuring performance, reliability, and peace of mind for our customers.
Yes. We specialize in bulk orders for industries and distributors and can handle both small and large-scale requirements depending on client needs.
You can place an order by filling out our inquiry form on the website, contacting us via email, or reaching out directly through our contact number. Our team will guide you through the process step by step.
Delivery time depends on the order quantity and destination country. However, with our efficient global logistics network, we ensure safe and timely shipments to our clients worldwide.
Yes. Our team of HVAC experts offers technical guidance and product support, from choosing the right refrigerant to ensuring proper handling and storage.
Definitely. We provide customized refrigerant solutions based on your specific industrial, commercial, or residential requirements.
We follow strict safety and compliance protocols for packaging, labelling, and shipping to make sure all refrigerants reach you in perfect condition.
Yes. Our commitment doesn’t end at delivery. We offer after-sales support to ensure client satisfaction and long-term business relationships.
You can reach us through:
📞 Phone – [+90 553 015 35 48]
📧 Email – [info@starhavcint.com]
📝 Inquiry Form – Fill out the form on our website and we’ll respond quickly.